FAQ
Everything you need to know about Diandian Accelerator
Diandian Accelerator differs fundamentally from traditional accelerators primarily in its underlying protocol. While most accelerators still use IPsec or IKEv2, Diandian Accelerator exclusively employs the WireGuard protocol, which has only 4000 lines of code (compared to over 600,000 lines for IPsec). This results in 3-5 times faster transmission speeds and significantly reduced battery consumption. Additionally, Diandian Accelerator's no-logs policy has been independently audited by Cure53, with the audit report made publicly available, providing genuine speed and security.
Diandian Accelerator offers a native client for all platforms, supporting Windows 7 and above, macOS 10.14 and above, iOS 14 and above, Android 6.0 and above, as well as popular Linux distributions (Ubuntu, Fedora, Debian, etc.). Additionally, Diandian Accelerator provides detailed router configuration tutorials, compatible with major router firmware including Asus, Netgear, and OpenWrt, allowing one-time setup to protect all connected devices in your home.
Diandian Accelerator offers a 30-day unconditional money-back guarantee. If you're unsatisfied with the service within 30 days of purchase, simply reach out through online chat or email support@vpnjs.net to our customer support team, no reason needed, to apply for a full refund. Refunds are typically processed back to your payment account within 1-3 business days.
Diandian Accelerator has deployed over 3000 high-speed server nodes globally. Real-world test results show average latencies of below 30ms when connecting to Asia-Pacific nodes, around 80-120ms to North America nodes, and download speeds of over 500Mbps on gigabit broadband. Thanks to the high efficiency of the WireGuard protocol, Diandian Accelerator maintains stable and smooth connections even in complex network environments.
Diandian Accelerator's no-logs policy encompasses the following: we do not log your original IP address, connection timestamps, accessed websites or domains, DNS queries, or bandwidth usage data. All servers operate in a pure RAM environment, automatically erasing data upon physical reboot. This policy has been rigorously reviewed by the internationally recognized security auditing firm Cure53, and the complete audit report can be accessed on the Diandian Accelerator official website.
How do I set up Diandian Accelerator on my router?
Diandian Accelerator provides detailed router configuration tutorials, supporting popular router firmware like Asus (Asuswrt-Merlin), Netgear, Linksys, and OpenWrt. Configuration steps typically include: 1) Log into the router management interface; 2) Go to the acceleration client settings; 3) Import the configuration file provided by Diandian Accelerator; 4) Enter your Diandian Accelerator account credentials. Once configured, all devices connected to the router's WiFi will automatically gain accelerator protection without needing to install clients on each device.
Can Diandian Accelerator be used to watch streaming content?
Yes, Diandian Accelerator is specifically optimized for streaming performance. Our high-speed nodes can smoothly play 4K ultra HD video content. Diandian Accelerator regularly updates its server IP pool to ensure a stable streaming access experience. However, please note that Diandian Accelerator does not condone violating the terms of service of any streaming platforms.
Will using Diandian Accelerator slow down my internet speed?
Thanks to the efficient design of the WireGuard protocol, Diandian Accelerator has minimal impact on internet speed. In most cases, speed loss does not exceed 5-10% of the original bandwidth. In some scenarios, if your ISP throttles certain types of traffic (such as video streaming or P2P), using Diandian Accelerator may actually improve speed, as the encrypted connection prevents ISP deep packet inspection (DPI) and traffic identification.
Does Diandian Accelerator support simultaneous connections on multiple devices?
Yes, the Diandian Accelerator Lightning Version supports up to 6 devices connected simultaneously, while the Flagship Version supports up to 10 devices. This means you can use accelerator protection on your phone, computer, tablet, smart TV, and more simultaneously without extra costs. For protecting more devices, we recommend configuring Diandian Accelerator on your router, which can protect all devices in your home with a single setup.
How does Diandian Accelerator protect me on public WiFi?
Public WiFi is a high-risk scenario for data theft by hackers. Once connected to Diandian Accelerator, all your internet traffic is transmitted through an AES-256 encrypted connection, making it impossible for anyone on the same WiFi network to read your data, even during man-in-the-middle attacks or sniffing attempts. Diandian Accelerator also offers an automatic connection feature that activates accelerator protection when an unsecured WiFi network is detected.
Is the no-logs policy of Diandian Accelerator verified by a third party?
Yes, Diandian Accelerator's no-logs policy has been independently audited by the internationally recognized security auditing firm Cure53. The audit team thoroughly checked Diandian Accelerator's server infrastructure, codebase, and operational procedures, confirming that Diandian Accelerator does not log any identifiable user data. The full audit report is publicly available on the Diandian Accelerator official website.
Does Diandian Accelerator support Linux systems?
Yes, Diandian Accelerator provides a native command-line client for Linux, supporting Ubuntu 18.04+, Debian 10+, Fedora 33+, CentOS 8+, Arch Linux, and other mainstream distributions. Installation methods include one-click installation through APT/YUM repositories and manual installation of .deb or .rpm packages. The Linux client supports all core features including WireGuard protocol, split routing, and kill switch.
Does Diandian Accelerator offer static IP addresses?
Yes, the Flagship Version of Diandian Accelerator includes a dedicated static IP address. Static IPs are particularly useful for scenarios such as remote access to company networks or NAS, running online services that require a fixed IP, and avoiding captcha challenges triggered by frequent IP changes. The static IP is assigned exclusively to you and will not be shared with other users.
How can I ensure Diandian Accelerator does not leak my IP address?
Diandian Accelerator incorporates comprehensive leak protection mechanisms: DNS leak protection ensures that all DNS queries are resolved through the encrypted connection; WebRTC leak protection stops browsers from revealing your real IP via the WebRTC interface; and IPv6 leak protection guarantees that IPv6 traffic is also safeguarded. You can verify your protection status at any time using the built-in leak testing tool in the Diandian Accelerator client or by visiting third-party detection websites.
Can Diandian Accelerator handle network interference?
Diandian Accelerator's proprietary obfuscation protocol disguises accelerator traffic as regular HTTPS traffic, effectively countering deep packet inspection (DPI) technologies. In environments with strict network restrictions, Diandian Accelerator's obfuscation mode helps users break through blocks and regain access to the free internet. However, please note that Diandian Accelerator advocates for responsible accelerator usage and compliance with local laws and regulations.
What payment methods does Diandian Accelerator accept?
Diandian Accelerator supports a variety of secure payment methods: Visa/Mastercard international credit and debit cards, PayPal, Alipay, WeChat Pay, and cryptocurrencies (Bitcoin, Ethereum, etc.). Choosing cryptocurrency payments offers additional anonymity. All payment channels are processed through PCI DSS certified secure gateways, ensuring the safety of your payment information.
In which regions does Diandian Accelerator have servers?
Diandian Accelerator has deployed over 3000 servers in more than 80 countries and regions worldwide. Major coverage areas include: North America (over 30 cities in the United States, 5 cities in Canada), Europe (25 countries including the UK, Germany, France, Netherlands, Switzerland, etc.), Asia Pacific (15 countries including Japan, South Korea, Singapore, Australia, India, etc.), South America (Brazil, Argentina, Chile, etc.), and the Middle East and Africa (UAE, South Africa, Turkey, etc.).
Does Diandian Accelerator offer browser extensions?
Yes, Diandian Accelerator provides browser extensions for Chrome and Firefox. The browser extension runs lightweight, encrypting only browser traffic (without affecting other applications). It is particularly suitable for scenarios where quick IP location switching is required, such as cross-border shopping comparisons. The browser extension also includes built-in WebRTC leak protection and ad-blocking features.
How can I contact Diandian Accelerator's customer support team?
Diandian Accelerator offers multiple customer support channels: 1) 24/7 online chat—visit Diandian Accelerator's official website to chat live with customer service, with an average response time of under 2 minutes; 2) Email support—send an email to support@vpnjs.net for a response typically within 24 hours; 3) Help center—containing hundreds of detailed tutorials and troubleshooting guides. Our customer support team operates in both Chinese and English.
How does Diandian Accelerator's ad-blocking feature work?
Diandian Accelerator Lightning and Flagship versions include built-in ad-blocking and protection against malicious websites. This feature operates at the DNS level, maintaining a domain blacklist with over a million rules to block the loading of ad trackers, malware domains, and phishing sites at the DNS resolution stage. This approach is more efficient than traditional browser ad-blocking plugins, as it prevents unwanted connection requests at the network layer.